Reference

What You Agree To When You Use 8898a

These legal terms set out your rights and responsibilities as an account holder on 8898a, covering how we handle your data, how your account is protected, and what rules apply to access in Indonesia where local law permits.

Account holder rightsData & privacy policyDANA, OVO, GoPay usage termsJurisdiction-dependent accessCookie & retention policy
8898a What You Agree To When You Use 8898a
HUBUNGI TIM KEBIJAKAN

How to Reach Us on Legal and Policy Matters

If you have a question about these terms, need to request your account data, or want to flag a concern about how your information is handled, our support team is available around the clock. You can reach us through live chat on the platform, by email, or via the in-app help desk — and we will route your question to the right team.

Live Chat Support Open the chat window from your account dashboard at any time. Our team handles legal queries, account data requests, and policy clarifications directly through this channel.
Email Policy Desk Send your data request or legal query to our support email. Include your registered account ID and the wallet type you use — DANA, OVO, or GoPay — so we can locate your records quickly.
In-App Help Desk The help desk inside your account lets you submit a formal request for data review or policy explanation. Responses are logged to your account message thread for your records.
KEAMANAN AKUN ANDA

How We Protect Your Data and Account

Account security and data handling are not afterthoughts here. Every account on 8898a is protected through encrypted connections, and wallet data tied to DANA, OVO, or GoPay is never stored in plain text. Here is how we manage the key areas you should know about.

Data Handling

We collect only what is needed to run your account — your registered details, wallet references, and transaction history. No unnecessary third-party data sharing. Your data stays within the scope you agreed to at registration.

Cookie Policy

We use session cookies to keep your account login active and preference cookies to remember your lobby settings. You can clear these at any time through your mobile browser or app settings without losing your account data.

Account Security

Login to your account uses OTP verification sent to your registered number. If you notice unrecognised access, use the account lock option in your settings immediately, then contact support through live chat.

Retention and Deletion

We retain account and transaction records for as long as required under applicable local regulations. If you close your account, you may request deletion of non-mandatory data. We will confirm the outcome in writing via your registered contact.

Common Questions About Our Legal Terms

Below are the questions we receive most often about account rights, data access, and how these legal terms work in practice for accounts in Indonesia.

Access depends on local law and is available only in eligible regions where local regulations permit it. We recommend checking whether online account gaming is permitted in your specific area before registering.

Submit a data request through the in-app help desk or via the support email. Include your account ID and the wallet type you use — DANA, OVO, or GoPay — so our team can locate your records and respond promptly.

Wallet references linked to your account are retained only for the period required under applicable local regulations. You may request deletion of non-mandatory wallet data after your account is formally closed.

We send a notification through the in-platform message system before any material change takes effect. Continuing to use your account after that message means you accept the updated terms.

Yes — session and preference cookies are used to keep your login active and remember your lobby settings. You can clear them through your mobile browser or app settings at any time without losing your account.

Use the account lock option in your settings straight away, then contact our live chat support. Our team will review recent login activity and help you secure your account and any linked wallet connections.